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Update your copy before you promote special events

Yesterday I received an email from an entrepreneur (who will remain nameless) promoting an upcoming teleconference he is hosting. Within the body of the email, he notes "next Tuesday evening, July 19 I'm going to hold a tele-conference..." and provides a link to register for the call.

Unfortunately, this entrepreneur has committed a major faux pas: he did not bother to update the landing page for the link.

The headline on the landing page says "Don't miss the [John Smith] Experience Tele-conference calls May 10, May 17, and May 24." The dates are in bold red type.

If he is that careless with his own materials, how careless was he in preparing the info products for sale on his web site? How careless will he be as my consultant if I hire him? These are the questions your prospects will ask before buying your products or hiring you, so why not answer those questions in advance - by making sure your work is proofread, up-to-date, and accurate BEFORE you hit the send button.

Always do a "run-through" before you launch your promotional campaign. Even better, have a couple associates run through it for you. Test the links to make sure they work, proofread your copy (email as well as web pages), and double check your day/date combinations. I had the bad habit of putting the wrong day with a date (for instance, "Friday, July 16" instead of the correct "Saturday, July 16"), but once I enlisted the help of an editor to proofread critical announcements, that habit was broken.

It only takes a moment and the result can be monumental. Skip this critical step and the results can be devastating.

(UPDATE: 7/21/05 9:30 p.m.) When I dialed in to the call, an automatic recording directed me to a new number, which I called about 10 minutes after the published start time (I hate listening to all the pre-call chit chat and the opening sales pitches). I was surprised to hear two women talking about network marketing and one's vacation in Cancun...I held out a few short minutes but at 15 minutes after the hour, the call still had not officially started so I hung up. I don't think this entrepreneur will be building a successful business any time soon if he keeps this up.)

posted by Wendy Kurtz on July 16, 2005 06:22 PM


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