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Update on PRSA International Conference

The board and staff are exploring options for rescheduling the event in the near future. In addition to posting the latest information on their site , they have a conference hotline for updated information: 1-888-277-3926.

Now, from a PR perspective, the refund guidelines need help. PRSA is asking registrants to write a letter asking for a refund and include "the reason for your being unable to attend the conference." Worse, they post this directly under the hotel's refund policy, which states "The Fontainebleau Resort`s current refund policy allows Conference [sic] registrants to cancel their hotel reservation WITH NO PENALTIES. The number to call is..."

posted by Wendy Kurtz on October 22, 2005 10:44 AM


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