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« Conference Call Etiquette | Main | I've Been Tagged » When to fire a client
One of the joys in owning your own business is the ability to choose the people with whom you will work and the work that you will do. This ability translates into a huge benefit for both you and the client. You get to work with people you enjoy and they get a professional genuinely excited about the work. On a rare occasion however, you may have a client who turns out to be a total nightmare and you're left pulling your hair out. You've exhausted all options and there's nothing else you can do. It's time to fire the client. Todd Defren shares his views on firing clients on the PR Squared blog (I was amused to see his thoughts were posted on Valentine's Day. Kevin Airgid offers some good solutions for "Managing the Monster" over at Creative Behavior. Fortunately, I've only had to fire a few clients since launching Elizabeth Charles & Associates nearly ten years ago. The first time was a bit scary as I was still getting my business up and running, but years later, I count it as one of the best business decisions I made in those early years. The amount of time and effort saved during the first week after parting company gave me a chance to breathe. Without the unnecessary stress, I was able to think more clearly and focus more attention on my own business. It paid off - I landed two new clients in less than two weeks! So how do you recognize the signs of a potential client from hell? I'll talk about that next time. posted by Wendy Kurtz on February 21, 2006 10:42 AM
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About Wendy:
Wendy Kurtz is President of Elizabeth Charles & Associates, a business development and strategy firm that helps executives, authors and professional speakers grow their business and realize their full revenue potential. Learn more about Wendy...
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